Forest Lake, MN (July 2, 2020) – At a time when many banks around the country are closing branches and slowing growth, Bell Bank in…
Bank Business eMagazine
As big banks look to improve their services, lower capital, and increase profits, mergers and acquisitions (M&As) have increased over the years. In 2019, a…
Loans are a basic part of life – they help consumers pay for cars, vacations and home renovations, among other big purchases – but they’re…
“Coming together is a beginning, staying together is progress, and working together is success.” – Henry Ford When it comes to financial services, today’s consumers…
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How to Hedge Mortgage Pipeline Risk
Mortgage lending continues to represent a significant portion of business for most banks serving consumers. These home loans provide an important revenue stream and help…
The early months of 2020 have been a whirlwind for many industries. We saw businesses of all kinds – restaurants, car selling, etc. – have…
“The contact center is critical now because of the high emotional state people are in. It’s such a high stress time. People’s health and wealth…
After a decade in banking and customer service, Kathleen Craig began researching ways for community banks to better engage with their accountholders. Craig’s passion for…
We are living in unprecedented times. We see and hear that phrase so often, I fear we may have become desensitized to its power. I…
Today’s tech-savvy consumers compare their banking experiences to interactions with the most disruptive companies, including consumer tech giants like Google, streaming services like Netflix, and…
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Featurespace’s ARIC™ Platform Helps Put a Stranglehold on Fraud and Money Laundering Activity
Money laundering is the lifeblood of crime, corruption and terrorism. The United Nations Office on Drugs and Crime estimates that 2 percent to 5 percent…
The coronavirus pandemic has been nothing short of an existential crisis for small businesses across America. Closed doors and other drastic measures to cut back…
These days, having a strong content marketing strategy is key to any organization. This holds equally for financial institutions. It’s all too easy to churn…
Face it: Your most profitable customers are empowered, impatient, and demand instant gratification (at least from their bank)Customers are feeling empowered in a way they…
(WICHITA, Kan.) – Nancy Mills has been hired as a mortgage lender at Bell Bank Mortgage, a mortgage company with a 130-year history and an…
The COVID-19 outbreak has created disruptive and unprecedented times. First and foremost, our thoughts are with you as you make difficult decisions about how to…
The beginning of a new decade finds bankers wrestling with age-old challenges: growing new customer deposits, retaining existing customers and maximizing efficiency and profitability. With…
When the FTC introduced proposed changes to GLBA’s Safeguard Rule last year, security experts sat up and took notice. The updates marked the first major…
When it comes to digital banking solutions, one size does not fit all. While most banks offer the basics – account balances, remote deposits or…
New York’s Piermont Bank Financed The $6M State Of The Art Storage Facility Renovation with the Project’s Long Term Success At The Heart of the…
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CUSO Financial Services Receives BISA Technology Innovation Award for Business Texting Capabilities
CUSO Financial Services, L.P. (CFS) and Sorrento Pacific Financial LLC (SPF), full-service broker-dealers and subsidiaries of Atria Wealth Solutions (Atria), announced today it has received…
Banks are no strangers to a good ole fashioned crisis. In fact, every year, it seems like something catastrophic happens – from the Capital One…
Former Senior VP and CFO of The Cooperative Bank Joins North Easton Savings Bank North Easton Savings Bank welcomes its new Chief Financial Officer, Charles…
The classic Aesop fable, “The Grasshopper and the Ant,” tells the centuries old tale of a grasshopper who refuses to plan for winter during the…
As interest in U.S. faster payments systems continues to grow, so too do the questions and concerns many companies have regarding not just its impact…
While IT professionals at banks generally have physical control over staying compliant – from guaranteeing the server is locked to having access to the cameras…
E-mail is an incredibly popular way of communicating with other people, probably because it’s so fast and simple. For community bankers, e-mail represents a great…
I’m Your Customer and You Don’t Know Me In our work with banks, we still hear some employees asking the wrong question: “What product or…
The convenience brought by the advances in fintech has been a welcome change for consumers. From global remittance to mobile apps that allow us to…
For banks, loan participation is not a new concept, but it is one that needs updating. Currently loan participation is a slow process, rife with…
Running a financial institution in today’s market can feel like a never-ending game of catch up. As soon as a bank adapts to one threat,…
As many community bank executives know, communication is a crucial aspect of building long-standing relationships with customers. Regional banks need to use each channel and…
As we approach the next decade, data integrity and cyber security have risen to the top of financial institutions’ list of mission-critical initiatives. With instances…
Open banking is currently mandated in the EU, via a European directive. The regulation behind open banking is the second Payment Services Directive (PSD2). Open…
Strategic, long-range plans that align with tactical budgets and regular reforecasts can help U.S. banks, credit unions, and other financial institutions prepare for tight margins…
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The Future of SMB Credit Data
Is small business risky business? Without comprehensive credit data to demonstrate whether small and medium businesses (SMBs) are reliable, some companies hesitate to engage their…
The email in your inbox may look like a legitimate email from your bank or credit union, complete with a logo and website address. In…
Payrailz™, a digital payments company offering smarter more engaging payment experiences to banks and credit unions announced it has hired financial services industry veteran Gereen…
Many Bank and Credit Union Sales Cultures Could Use a Makeover Have you noticed customers and members aren’t responding like they used to and more…
Due to their size and complexity, small business and commercial loans are more time-consuming to originate and manage over the life of the loanand typically…