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Mortgage Hedging in 2021— Payups and Politics

So far in 2021 the mortgage environment has felt like a reversal of 2020’s anomalous events. Furthermore, as if hedging mortgage risk wasn’t complicated enough,…

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Having Your Videoconference Hacked is a Real Threat

Remote working during the pandemic caused most of us to adapt into online meeting masters. We regularly host team meetings, contact our customers, and conduct…

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Vijay Reddy Joins CSI as Chief Technology Officer

PADUCAH, Ky., June 8, 2021 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end fintech and regtech solutions, has named Vijayaraghava (Vijay) Reddy as the company’s Chief Technology…

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How to Lighten Your Vendor Management Workload

The challenge with lifecycles is that they are on constant repeat. As soon as they are finished, it’s time to begin anew. This holds true for vendor…

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ALM First Surpasses $55B in Assets Under Management

Dallas, Texas – ALM First, a strategic partner for more than 300 financial institutions nationwide, recently surpassed $55 billion in assets under management. As depositories continue to…

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SWBC Acquires DIMONT’s Auto Claims Division

SAN ANTONIO, TX (April 12, 2021) – SWBC has announced that it recently acquired the auto claims division of DIMONT, the largest provider of specialty insurance…

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Targeted Innovation through Partnerships with Fintechs

Accelerating the need for digital transformation, the past year brought on new hardships and worries. Through this, banks recognized the importance of innovation in driving…

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Aptys Solutions Announces New CEO

Leading fintech company names Naseer Nasim as its President and CEO NORCROSS, Ga., April 5, 2021 –Aptys Solutions, a leading provider of cloud-based payments technology,…

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REX JOHNSON PASSES AWAY AT 77

ARLINGTON HEIGHTS, IL – MONDAY, APRIL 5, 2021 – Lending Solutions Consulting, Inc (LSCI) is sad to announce the passing of its founder, A. Rex Johnson at the age…

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Transforming Credit Unions into Technology Giants

Consumers today are, in many ways, spoilt for choice when it comes to the technology available to help them make living, eating, working, shopping and…

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7 Steps to a Complete Sales Process

A few years ago, I had the opportunity to spend an entire day shadowing team members in a client’s branch network. I do quite a…

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Who’s to Blame? Beyond the Cloud

In February, the Senate Intelligence Committee hosted a hearing about the supply chain attack that affected SolarWinds and dozens of other companies and federal agencies,…

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Focusing on Financial Inclusion

How Financial Institutions Can Better Support Financial Inclusion and Wellness The pandemic has underscored many issues and gaps within the financial services industry. For banks…

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Cirrus Adds Aubrey McCarthy as Director of Client Success

  McCarthy joins team to accommodate company growth and support Cirrus’ proven, service-oriented approach EVERGREEN, Colo. – Mar. 8, 2021 – Cirrus, a provider of cloud-based document…

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SWBC Investment Company Partners with AlphaCentric Funds

SAN ANTONIO, March 1, 2021 /PRNewswire/ — SWBC Investment Company and AlphaCentric Advisors LLC announced that SWBC Investment Company has assumed responsibility as investment sub-advisor of…

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Bell Bank Hires Lucero to Lead C&I Team

Phoenix (February 22, 2021) – Bell Bank has hired Tom Lucero as senior vice president/commercial banking C&I team leader for Bell’s Phoenix metro locations. Lucero…

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3 Reasons Why No One Knows Your Brand

Are you cold calling and reaching out to prospects more than they’re calling you? Are you having to constantly explain who you are and what…

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Synthetic Identity Fraud in PPP Loans

Most banks and lenders are well aware of how synthetic identities can be used to fraudulently open a bank account and secure a credit card…

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Three Ways to Approach Collections with Compassion

A study by Northwestern Mutual shows that over 26% of Americans took part in some form of payment deferral plan last year. While deferments provided much-needed…

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Bell Bank Promotes Three in Treasury Management

Minneapolis (February 8, 2021) – Bell Bank has promoted three team members – Melissa Deike, Chad Jaroszewski and Rebecca Borland – who lead treasury management…

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NewGround Promotes Adrian Ledbetter to Project Executive

Ledbetter to provide leadership, direction for all aspects of construction CHESTERFIELD, Mo., February 2, 2021–NewGround, a St. Louis-based innovative architecture, design, and project management firm,…

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WHY NOW IS THE TIME TO DEVELOP A SOUND INVESTMENT FRAMEWORK

Additional stimulus payments, traditional seasonal liquidity trends, lower loan demand and the low-rate environment could challenge financial institutions even further to deploy excess cash effectively…

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NewGround Appoints Eddie Ibarra as In-House Counsel

Ibarra to assist with contract negotiations, proposal responses CHESTERFIELD, Mo., January 18, 2021–NewGround, a St. Louis-based innovative architecture, design, and project management firm, is excited…

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JMFA Names New Regional Sales Director

Industry expert with Midwestern roots to lead consulting efforts in Illinois and Missouri HOUSTON, Texas, (January 11, 2021) – JMFA, a leading profit-improvement consulting firm…

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Branch Banking Amid a Pandemic

Even with spiking levels of COVID in communities across the country, bank branches remain operational, and expect to stay open for business in their current…

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New Platform Transforms Digital Workplace for Banks

Updating an intranet is typically a large enough challenge for most organizations. But for a major financial institution badly in need of a digital update,…

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How to Effectively Evaluate Investment Offerings

Excess liquidity, net interest margin compression and a low-rate environmenthave made the search for investment yield top of mind for many financial institutions and their…

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True Customer Service in Banking

You know, the evergreen proof point that many banks use to highlight their ‘unique point of differentiation.’ For a long time, customer service meant a…

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Simmons Bank Named A Fastest-Growing Company by Fortune

PINE BLUFF, Arkansas – Simmons Bank has been named to Fortune’s list of “100 Fastest-Growing Companies” for 2020, the only Arkansas-based company to make the list.…

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How to Maintain Profitability in 2021

While uncertainty continues and financial institutions grapple with credit performance and what to expect in terms of potential losses down the road,finding new opportunities to…

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BALANCING EMPLOYEES’ BEHAVIOR AND PRODUCTIVITY

One sentiment we hear from our partners and colleagues in the financial industry is,“We can’t wait to get our team back together again.”This is a…

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First Community Mortgage Adds Wholesale and Correspondent Leader

    Experienced mortgage pro and military veteran Tracey Retzer joins national organization ATLANTA, Oct. 15, 2020 /PRNewswire/ — First Community Mortgage (FCM) has named Tracey Retzer (NMLS #973683) Vice…

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Lifting Organizational Sales Production

A few years ago, I was asked to present on sales compensation plans for a bank client. The leaders of the bank were concerned that…

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Uncovering an Alternative Approach to Core Innovation

Community financial institutions are at a crossroads as the industry arrives at a point where digital engagement reigns supreme. With many institutions using very similar…

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Hyperion Bank Continues Growth With Two Additions

PHILADELPHIA, Sept. 29, 2020 /PRNewswire/ — Hyperion Bank has named Jennifer Carney as Executive Assistant and Andrew J. (Andy) Stein as Vice President & Commercial Lending Officer. “Throughout her…

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Leading Consortium of Community Banks Back MANTL

NEW YORK, Sept. 24, 2020 /PRNewswire/ — Alloy Labs, a consortium of community and mid-sized banks across the United States, announced its partnership with MANTL, the leading…

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Millennium Bank Chooses HC3 for Upgraded Statement and Notice Design

-HC3 redesigns digital and paper customer documents- Birmingham, Ala. – With growth and efficient customer communication being on the forefront of banks’ minds, Chattanooga, TN.-based Millennium Bank ($197 million in assets) has selected HC3, a…

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TruSight Appoints Jonathan Pressman as CEO

    Pressman’s Leadership Comes as the Financial Services Industry Accelerates Adoption of TruSight New York, NY—August 27, 2020— TruSight, the financial industry’s leading third-party risk utility,…

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How to Evaluate Loan Pools in Today’s Market

Understanding the importance of evaluating all asset classes, including whole loans, when constructing a financial institution’s balance sheet is always important. However, in the current…

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ALM First Launches In Your Best Interest Podcast

Dallas, Texas – ALM First, a strategic partner to more than 300 depositories nationwide with over $40 billion in assets under management, launches its new podcast series, In…

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Bell Bank Opens New Branch in Forest Lake

Forest Lake, MN (July 2, 2020) – At a time when many banks around the country are closing branches and slowing growth, Bell Bank in…

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How to Hedge Mortgage Pipeline Risk

Mortgage lending continues to represent a significant portion of business for most banks serving consumers. These home loans provide an important revenue stream and help…

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4 Ways Banks Can Help Members With Automation

Today’s tech-savvy consumers compare their banking experiences to interactions with the most disruptive companies, including consumer tech giants like Google, streaming services like Netflix, and…

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Financial Services 2020: Speed & Convenience Win

Face it: Your most profitable customers are empowered, impatient, and demand instant gratification (at least from their bank)Customers are feeling empowered in a way they…

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Financial Institutions Face a Perfect Storm

The COVID-19 outbreak has created disruptive and unprecedented times. First and foremost, our thoughts are with you as you make difficult decisions about how to…

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Preparing for the Full Impact of Faster Payments

As interest in U.S. faster payments systems continues to grow, so too do the questions and concerns many companies have regarding not just its impact…

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What Don’t You Know About Your Customer?

I’m Your Customer and You Don’t Know Me In our work with banks, we still hear some employees asking the wrong question: “What product or…

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Consumer Banking Predictions for 2020

Here’s a tip as we kick off another New Year. If you’re reading an annual predictions piece, you should only take it seriously under  one…

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Creating Genuine Relationships with Customers

As many community bank executives know, communication is a crucial aspect of building long-standing relationships with customers. Regional banks need to use each channel and…

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The Future of SMB Credit Data

Is small business risky business? Without comprehensive credit data to demonstrate whether small and medium businesses (SMBs) are reliable, some companies hesitate to engage their…

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Phishing for Dollars – what can a bank do?

The email in your inbox may look like a legitimate email from your bank or credit union, complete with a logo and website address. In…

The Art of the Single Source of Truth

Banking is both an art and science. There are technical components to banking – but for me, it’s how these parts come together to create…

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