Imagine this scene: As customers walk into your branch or call in for help, your staff has been trained to think, “I wonder what pain, dream or goal…
Bank Business eMagazine
Slated to go into effect in 2020, the Financial Accounting Standards Board’s (FASB) current expected loss standard (CECL) is widely acknowledged as one of the…
No organization, regardless of size or Information Security (InfoSec) resources, can consider itself data-breach-proof. However, by implementing best practices and investing in cyber defenses, companies…
Superlative, hyper-relevant experiences through Amazon and Netflix have transformed customer expectations for every industry. And technology is positioning the banking industry to meet these rising…
Today’s banks face new challenges adapting payment card offerings to consumer’s evolving lifestyles. Two areas in focus are consumer’s immediate need for new or replacement…
Doomsday messages about the death of bank and credit union branches neglect to examine important data and related considerations. Yes, the overall number of branches[i]…
There is an undeniable art to lending. Complex, large dollar loans are painstakingly crafted by underwriters operating within the parameters of their institutions’ strategy…
Jason Haley, Managing Director, Investment Management Group ALM First Financial Advisors Shahid Sattar, Director, Advisory Services Group ALM First Financials Advisors In response to slower…
Whether it’s purchasing a product or paying for a service from a business, all consumer decisions contain an emotional question: “Can I trust you?” …
Has Technology Finally Replaced the Skilled Salesperson? Recently, I stumbled across an old CNN article published in March 1999. The title of the article read,…
The concept of innovation within lending is not a new one; online lenders emerged in the ‘90s, virtually as soon as the Internet became mainstream.…