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Posts published in “Customer Service”

True Customer Service in Banking

You know, the evergreen proof point that many banks use to highlight their ‘unique point of differentiation.’ For a long time, customer service meant a…

Millennium Bank Chooses HC3 for Upgraded Statement and Notice Design

-HC3 redesigns digital and paper customer documents- Birmingham, Ala. – With growth and efficient customer communication being on the forefront of banks’ minds, Chattanooga, TN.-based Millennium Bank ($197 million in assets) has selected HC3, a…

Financial Services 2020: Speed & Convenience Win

Face it: Your most profitable customers are empowered, impatient, and demand instant gratification (at least from their bank)Customers are feeling empowered in a way they…

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