CATEGORY

Data Collection

    SOC Certified Technology Partners: Keeping Financial Institutions Secure

    With more people working remotely, financial institutions are looking to offer more secure and flexible connections to their data and services, which often leads...

    10 Steps Retail Banks Can Take to Assess and Mitigate Data Security Risk

    When the FTC introduced proposed changes to GLBA’s Safeguard Rule last year, security experts sat up and took notice. The updates marked the first...

    Four Steps to Creating a Data-Centered Culture (But Don’t Forget Step Zero)

    Running a financial institution in today’s market can feel like a never-ending game of catch up. As soon as a bank adapts to one...

    Defining Digital Banking

    The definition of digital banking has changed significantly over the years. In 1994, Microsoft Money personal finance software, which supported online banking, changed how...

    Enhancing the Customer Service Experience for Mobile Banking Apps

    The Federal Reserve Board’s Survey of Household Economics and Decisionmaking (SHED) from 2017 revealed that about half of U.S. adults with bank accounts had...