SWBC Leverages FICO Customer Communications Services to Deliver More Successful Debt Resolutions

With FICO, leading financial services company can more easily connect with borrowers in customizable, action-oriented interactions
- SWBC leverages FICO® Customer Communication Services for Collections (CCS) to build a digital communications system, allowing clients a dynamic interactive omnichannel platform to drive more successful debt resolution.
- Adopting FICO CCS enables SWBC to enhance the borrower experience by providing clients with the tools they need to engage their borrowers with convenient and respectful digital communication channel...