4 Fraud Strategies for Mitigating the Manipulation of Your Customers and Employees

• Jul 20, 2020
• By Booshan Rengachari

Where many Americans have seen a crisis, fraudsters have seen the COVID-19 pandemic as an opportunity. Whether it?s posing as a government agency to gather personal information, deceivin gloyal e-commerce customers with fake offers, or taking advantage of employees ordered to maximize retention by acting with empathy, the impunity of bad actors appears limitless. Unfortunately, the conditions driving these scams aren?t going away anytime soon: With unemployment at record levels, consumers require financial relief. As the number of COVID-19 cases are once again spiking across the U.S., many people remain afraid to leave their homes and are shopping online. And even when employed, many consumers are working fewer hours and receiving reduced salaries. Financial institutions must continue t...

---